Features and
Benefits | Future Development | Package Options | Testimonials | Reseller/OEM Info | Contact Us |
Typical Configurations |
Technical | Demo
It is an easy to install and configure PBX software platform suitable for micro or small businesses running Voicetronix hardware in a Linux PC.
Whether you need to connect to Primary rate trunk lines or to standard POTS lines, Voicetronix has suitable line interface hardware.
Our OpenPBX Do-it-Yourself value pack offers customers the ability to build
their own phone system. All you need is a PC and analogue telephone handsets.
OpenPBX harnesses the ease of use and efficiency of the desktop PC and combines it with
the plain old telephone handset to give you advanced features and the ultimate control and use of
your communication system.
It offers you a sophisticated phone system usually found in large enterprises for less than the capital investment you would make in a office key phone system (KSU).
Activate, Navigate and Operate your Phone System with a Click of a Mouse!
A simple and intuitive web based desktop manager allows you with a click of the mouse to easily:
Configure and maintain your own phone system, eliminating the need for a technician.
Use your web browser to navigate, select and listen to voicemail messages, instead of hard to use #* telephone button menus found on other voicemail systems.
Dial out using a phone book on your web browser, just like the phone book on your mobile phone.
Transfer calls via a click on the selected station/phone icon from your web based monitor screen available on your desktop.
Advanced Features are Standard - NOT Expensive Options!
Auto-attendant (eg. Press 1 for sales, 2 for support...) and voicemail are standard features
allowing companies to present a professional image without expensive options breaking their budget. Also available is a highly configurable hierarchial Auto-attendant that offers multiple levels if required.
Other advanced features include:
A "follow me" service which automatically routes your incoming calls to your mobile or remote site. You never have to miss a call just because you are out of the office.
Directing voice messages to email - listen to your voicemail messages using your desktop PC, or on your laptop while away from the office.
Freedom of Choice equates to a Lower Cost of Ownership!
We have taken the proprietary out of the phone system. This relieves you of having to be tied into expensive:
Installation, maintenance and upgrade contracts.
Proprietary handsets - OpenPBX supports regular analogue telephones.
Optional extras.
These charges usually cost more than the original equipment purchased.
Why pay more than you have too!
OpenPBX has been deliberately designed to provide you with features that offer the biggest
impact in projecting a professional and sophisticated image to your customers. We have strived to
only add features that will make your phone system easy to use and help your business provide better and more efficient customer service.
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FEATURES
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TO HELP YOUR BUSINESS
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Hierarchal/Auto-Attendant
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Streamline customer service by managing incoming calls.
Ensure caller gets to speak to the appropriate party the first time. Save time and money by not needing a dedicated receptionist. After hours, weekend and holiday menus available.
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Unlimited Voicemail
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Never miss an important message from a caller because you could not
be reached on the phone. Included with OpenPBX as standard and not an expensive option. No limit on the number of voicemail messages or "hours" of storage.
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Flexible Music on Hold
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Use the caller waiting time for promotional messages or simply provide the background music of your choice. Add and remove music on hold messages (e.g. "todays special is") with a few clicks using your web browser - you are in control.
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Call Queuing
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Ensure that calls are not lost but more importantly make the experience of waiting on the phone a more pleasant one, by providing a frequent update on the caller's position on the queue in between MOH or announcements. |
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Web based user interface
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Use the power of your desktop browser to: Save time in accessing voicemail and other advanced features.
Easily change or set up phone system configurations. No need to remember crazy sequences like "*#123" to access your voicemail. Why should voicemail be any harder to use than email? Click here for a demo!
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Direct connection to the internet or Office LAN
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Integrate the phone system with your computer network. Enables you to access, maintain and configure your phone system remotely using any PC with a web browser.
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Scalable
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Future proof and capitalise on the initial investment.
OpenPBX starts at 4 trunk lines and 8 extensions and can grow to 24 trunk lines and 36 extensions.
Your phone system can grow as your business grows.
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Unlimited Hunt groups
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Provide a simple way to share a departmental functions, for example a group of extensions can be put in the "Sales" group. Then any incoming call will "hunt" through the sales group until a free extension is found. There is no limit on the number of groups or extensions in each group.
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Parking
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Provide the flexibility to place calls on hold on one handset
and recalling them from another handset at a different location. Blind and non-blind transfers are standard. Option to transfer to a person's voicemail box is also available.
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Caller ID Display
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Screen incoming calls whether internal or external.
Calling party's number or name can be displayed on analogue handset that has an LCD display. This feature is implemented on inexpensive analogue Caller ID phones - no need for expensive proprietary handsets.
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Designated power-fail phones
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Still make and receive phone calls in the event of a power failure. No matter what happens - you still get dial tone!
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Least Cost Routing (LCR)
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Reduce communications costs by routing calls to the cheapest carrier available. For example save large amounts of money on mobile-mobile calls. Ask Voicetronix sales for more information.
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Call baring
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Stop unauthorised outbound communications and reduce communications costs. For example save large amounts of money on unauthorised calls to mobile, STD and international calls. Ask Voicetronix sales for more information.
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Call Accounting (CDR)
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Use resources effectively by tracking call usage & patterns.
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Voicetronix is constantly updating and improving the OpenPBX application to be the very best it can for its customer base. The current development path is to enable OpenPBX to also become an IP-PBX solution. This will give our users the option of using IP phones as well as the existing standard analogue handsets/headsets.
Current developments include supporting SIP which will allow OpenPBX to interoperate with SIP phones. This is being developed in conjunction with our next generation telephony platform that is specifically designed for VOIP communications.
Future developments include supporting IAX and H323 VOIP protocols.
Some customers may want a complete phone system fully installed, while others
may have the inclination to build their own phone system and save money.
Voicetronix gives you the option to either a complete OpenPBX phone system package or a do-it-yourself (DIY) kit.
Complete OpenPBX Phone system
If you want to purchase a complete or customised OpenPBX phone system, then please
contact us with your requirements. If you interested
in having the phone system installed, we will put you in contact with the appropriate reseller or dealer.
The DIY kit is designed to keep your capital expenditure to a minimum. It consists of:
- Voicetronix CT hardware. Select from the following range of line and station interface cards:
- The OpenPBX application software and the Installation/Administration/User documentation.
All application software, hardware drivers and documentation can now be found on our downloads page here.
- All you need to provide is a PC, standard analogue telephone handsets and cabling.
The OpenPBX DIY kit is suitable for:
- Business end-users who have some experience in installing hardware in computers running Linux,
- Resellers and OEMs and
- IT and/or Telephony consultants.
| Testimonial from The Salvation Army - Salvo Care Line QLD |
We are an agency that provides human service delivery over the telephone. We researched a range of solutions to upgrade our phone system and found that the majority we could not afford, and those we could afford had limited functionality and could not be customised to our needs.
We needed a system which was affordable, reliable, accessible, flexible, programmable, and user friendly for people without technical backgrounds. The OpenPBX has provided all of this and provided solutions to problems we thought were unsolvable. With the support of the Voicetronix staff, we have customised a multi-function system responsive to the needs of our clients, our staff, and our agency. The support staff have assisted us in all aspects of customising, installing, and maintaining the system, and have been efficient in resolving any unforseen issues that emerged.
Yours sincerely
Alvyn Staines (Envoy)
Manager
The Salvation Army - Salvo Care Line QLD
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Voicetronix is currently looking for resellers for the OpenPBX Phone system!
Why would solution suppliers & service providers take advantage of OpenPBX?
Companies providing Information Technology (IT) services take note:
OpenPBX opens up the door to a new revenue stream!
OpenPBX is a PC based telephony solution that makes it easy for you to offer voice services
as part of your professional services enabling you to generate a new revenue stream.
Your value proposition is in the ability to understand your client's computer network
infrastructure/capabilities, their software applications and how best to harness the power
of a truly computerised and networked phone system to extract maximum benefit and performance.
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OPENPBX OFFERS
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MAKES IT EASY FOR SERVICE PROVIDERS TO
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A non-proprietary DIY PC-PBX kit
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Source, assemble and install the phone system at the best possible price. No ties to vendor telephone handsets or accessories. No license fees or expensive upgrades or options.
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Remote maintenance and upgrade service facilities
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Require no site visits after the initial install.
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Stand-alone or Networked options
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Provide the phone system as an appliance type solution or integrate it within the client's computer network infrastructure. Traditional PBX phone systems can't offer that flexibility very easily or inexpensively.
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Voicetronix has taken the customisation of PC-PBX phone systems to a new level compared to
traditional PC-PBX suppliers.
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We offers OEMs and Value Added Resellers (VARs) the ability to incorporate OpenPBX
into their own solutions.
- Telephony consultants, who provide custom telephony solutions, can now easily customise
OpenPBX to suit their requirements or sell it as is.
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VOICETRONIX OFFERS
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TO HELP YOU
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Solutions and not just building blocks!
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Have piece of mind in knowing that you are adding your value
proposition on an existing turnkey solution. You can reduce your development time enabling
a quicker time to market and return of investment.
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A truly open architecture. OpenPBX software is open source.
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Have greater design control in customising OpenPBX to maximise the performance of the solution.
Lower cost of ownership. No user license fees for the PBX software. It is free! Only pay
for the hardware.
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Please contact us for a proposal and quotation or to just find out more on how your business can benefit from the OpenPBX Phone System, whether you're:
- A business end-user,
- A reseller,
- An OEM,
- An IT or Telephony consultant, or
- A telephone system service provider
