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TESTIMONIALS FROM OUR CUSTOMERS

As a telephony solution provider your choice of technology partner is critical to your business success. Please find below a small sample of comments made by our customers.


"Voicetronix and in particular the OpenCI card allowed us to meet our project's aggressive time-to-market needs. They provided rapid and adequate support to all our enquiries and their hardware is build to a high standard. Their partial compliance on the OpenPCI product assisted us in gaining ACMA/CE/FCC compliance on our end product."

Steven Jenkins
Codan Limited
Project Manager
www.codan.com.au


"We have a working relationship with Voicetronix since 2006. We use their voice recorders for our day to day voice broking operations in Sydney, Australia and Wellington, New Zealand. We have found the crew at Voicetronix to be fast, efficient and courteous. We would wholeheartedly and un-reservedly recommend Voicetronix for your voice recording needs. I can be contacted on the below details if required."

Grahame Kelsey
FX Broker
DirectFX
www.directfx.co.nz


"Our new IVR solution from Voicetronix works well. The web based interface makes it very user friendly, from entering data right through to producing reports. Voicetronix is a great company to deal with. They were thorough in all aspects of the project, including design, development and installation. All up a great database and great system".

Kind Regards

Kathleen Rousseaux
Sales & Marketing
Alpine Electronics of Australia Pty. Limited
www.alpine.com.au


Why OpenCom selected Voicetronix?

Opencom is a leading supplier of open architecture CTI solution in Japan. In our past experience, it is difficult to get serious technical support of open architecture product, since the vendors including big players such as Dialogic would not like to focus to sell this category. Only Voicetronix provides such serious support to us. We recognized VoiceTronix’s CT server, which provides perl development environment, is easy to use and has great expandability in real application. Already we have delivered more than 1000 seats of cost effective call center systems based on our highly reliable 12 seat CTI module using Voicetronix hardware and software and have established a good reputation with our customers.

オープンコムは日本に於けるオープンアーキテクチャCTIソリューションのリーディングサプライヤーです。当社の過去の経験では、オープンアーキテクチャ製品のしっかりした技術サポートを受けることは大変難しく、Dialogicのような大メーカーでもこの分野ではまじめにサポートしてくれません。 Voicetronixだけが真剣にこのサポートを提供してくれました。Perlで開発できるctserverは使いやすく、拡張性に富んでいます。すでに当社ではVoicetronixを使った拡張性の高い12席単位のビルディングブロック方式により、高信頼・低価格のコールセンターシステムを1000席以上納入し、お客様より高い評価を得ております。

Masao Yamada
Opencom Inc.
www.opencom.co.jp



"We supply telephony services to the hotel industry across Europe. Reliability and support have always been critical aspects in our business. Having been a user of competing CT products in the past it was great to see VoiceTronix making its products easy to work with from a business and technical perspective. Not only are their products affordable, but development was straightword due to their well structured and simple to use libraries. The fast and efficient support from their local speaking distributor Younix Networks was a real bonus".

Francois Fritsch
Product Technical Leader
ImagineSoft
www.imaginesoft.fr


"It went like clockwork! We ordered the hardware, downloaded the open source software, performed some necessary customisation and delivered a 96 port call logger solution to our customer within the month".

Pornlert Charoensap
Managing director
On-Line Asset Co. Ltd
www.efinancethai.com


"We are an agency that provides human service delivery over the telephone. We researched a range of solutions to upgrade our phone system and found that the majority we could not afford, and those we could afford had limited functionality and could not be customised to our needs."
"We needed a system which was affordable, reliable, accessible, flexible, programmable, and user friendly for people without technical backgrounds. The OpenPBX has provided all of this and provided solutions to problems we thought were unsolvable. With the support of the Voicetronix staff, we have customised a multi-function system responsive to the needs of our clients, our staff, and our agency. The support staff have assisted us in all aspects of customising, installing, and maintaining the system, and have been efficient in resolving any unforseen issues that emerged."

Alvyn Staines (Envoy)
Manager
The Salvation Army - Salvo Care Line QLD


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