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VOICETRONIX
 
CUSTOMER SERVICES

Voicetronix builds a range of Computer Telephony hardware that connect to traditional fixed line and IP based services and equipment. We develop and support open source telephony application software and focus on the Linux operating system. Our products turn commodity PC servers into advanced and open communication solutions, affording enterprise level functionality to Small and Medium Businesses (SMBs).

Typical telephony solutions supported include:

  • Call Recording/Monitoring systems.
  • Fixed line and IP based PBX phone systems.
  • IVR and ACD systems.
  • Computer Telephony Integration (CTI).
  • Automated tools for measuring network and telephony equipment performance.

Our hardware and software products are tailored for:

  • Original Equipment Manufacturers (OEMs),
  • Value Added Resellers (VARs),
  • System Integrators (SI) and
  • Information and Communications Technologists (ICT).

Contact our sales department for more information on partnering with us.

Depending on your time frame, budget and technical expertise you can decide to:

  • Build your own telephony solution by buying our hardware and downloading our freely available open source software.
  • Engage us to remotely install all the necessary software on your very own PC server and get it up and operational.
  • Buy a Voicetronix pre-configured telephony server solution with all hardware, drivers and telephony application software installed, burnt in and ready for deployment, or
  • Ask us to develop a custom solution.
Whichever option you choose, we provide all our customers free email and phone support for our products. If you can still find bugs in our hardware or code, that's our problem and we want to hear about it.

Voicetronix has been Powering Open Telephony since 1999, and we owe the quality of our products to the excellence of our customers. We know the success of your business goes hand in hand with the success of ours.

We do also offer premium and priority support packages.

For people with bespoke needs, or seeking more general telephony advice, or other professional services above and beyond our usual lines, please contact Sales to discuss the needs of your project in detail.

 
ANALOGUE TELEPHONY HARDWARE
 
DIGITAL TELEPHONY HARDWARE

Multi-port Loop Start (FXO) and Station (FXS) telephony cards that connect to plain old telephone service (POTS) lines, legacy PBX equipment and analogue telephone handsets.

Dual, quad and octal port telephony cards that connect to primary rate E1/T1/J1 lines or legacy PBX equipment and are ideally suited for higher (digital) line density environments.

 
OPEN SOURCE APPLICATION SOFTWARE
 
OPEN SOURCE TOOLKITS

Supported in-house open source (LGPL) application software include:

  • OpenPBX - A full functioning PBX solution, written in Perl, supporting connection to fixed line PSTN services and equipment.
  • VTlogger - A commercial grade call recording solution written in C++.

Supported open source (LGPL) development toolkits include:

  • CT Server - A client/server library for rapid telephony application development in Perl.
  • CT API - An intuitive and easy to use C/C++ callable telephony API implementation that offers application developers total control of our telephony hardware.

 
KEY BENEFITS OF WORKING WITH VOICETRONIX
 
VOICETRONIX
To Help You
 
Specializes in Linux and open source telephony software.
Build ultra-reliable, fixed line and IP telephony solutions at zero software costs.
 
Provides open source development tools and solutions, not just hardware.
Speed up development, realise total design and maintenance control, eliminate vendor lock in and reduce your total system costs.
 
Provides high quality support and customisation services.
Quickly integrate our hardware into your products with the features you require. For reasonable MOQs, we can even modify our hardware for you!
 
Has competitive pricing for volume purchases.
Reduce your costs even further!
 
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